Service Appointment Terms & Policies
- Prior to booking an appointment we ask that all clients carefully read all information. Once you have booked an appointment you have agreed to our terms & policies.
- Prior to booking an online appointment. If there any concern regarding the treatment you wish to book. Please don’t hesitate to contact us before you make an online appointment.
- All appointments are reserved with a NON REFUNDABLE deposit.
- Your remaining balance is due at the time of the appointment.
- We ONLY accept booking from fully COVID vaccinated clients to comply with current restrictions by NSW government. You must be able to show us your vaccination certificate. If unable to proof vaccination certificate your appointment will be cancel and your deposit will be forfeited.
- We provide professional services. Any sexual remarks will result in immediate termination of your treatments which also will be non refundable
- If you wish to Reschedule/ Cancellation your appointment, you must contact us via text message/call our mobile number 0452 553 415 at least 24 hours prior to the appointment.
- Deposit will be forfeited for Cancellation/ Reschedule with less than 24 hours notice.
- If the booking was made on the same day, please notify us if you wish to reschedule/cancellation at least 4 hours prior to the appointment or deposit will be forfeited.
- To ensure we provide an excellent services to all customers. We kindly ask that you arrive on time. New customer please arrive 5-10 minutes early to fill consultation form.
- Arrive later than 10 minutes to your appointment we may need to shorten your service time or reschedule your appointment. The regular service price will apply or deposit will be forfeited. Any client later than 15 minutes without notice will be considered a no show.
- Client who fail to contact or no show for appointments may be ask to pre-pay for future services.
- We reserves the right to refuse service to anyone